Return Policy

  • A return must be made within 10 days from purchase/delivery date for refund to be processed to the original form of payment.
  • Returns made between 10-20 days from purchase/delivery date, are eligible for store credit only.
  • We do not except returns after 20 days.
  • Sale items may be returned for store credit only.
  • Merchandise must be in its’ original condition, with original hang tag attached.
  • Original receipt, e-mail confirmation or invoice has to be present.
  • We do not accept returns or exchanges without receipt, e-mail confirmation or invoice.

On-line Returns

  • All items purchased on-line may be returned in local store.
  • Start your return on-line so that e-mailed return label could be used to send merchandise back.
  • The shipping cost of return will be deducted from your refund for the use of this label.
  • You will receive an email confirmation upon our receipt of your return package.
  • Drop off your return at one of your local carrier locations, and your refund or exchange will be processed as soon as we’ve confirmed we have received your return.
  • Once returned items are inspected by our store, you will get a refund normally within 10-14 business days.
  • Original shipping fees are not refundable, and the buyer is responsible for return shipping fees.
  • You can use your own return carrier; you are responsible for the return shipping costs.
  • Ship return to the address below:

City Style Return
4445 W. Dublin-Granville Rd.
Dublin, OH 43016

Exchanges

  • Funds of the returned eligible items may be used towards purchase of in-stock items.
  • Regular shipping fees apply towards exchanged items.
  • Please make a note in return comments regarding exchanged items.